scroll

/scroll

What program equipment and training needs were discussed and resolved during the forums?

Several programs discussed concerns with Internet reliability. IT staff addressed these issues immediately, and they were resolved. Provide more training for staff that supports individuals with dementia or Alzheimer’s. Trainings are currently available in E-academy, and others are being researched. Have relief staff specific to each house. The recent reorganization plan included assigning relief staff to specific sub clusters of homes. This assignment practice is now in place. Improve training for new residential staff. A ten-day training packet has been developed and is being used for all new staff.

November 21, 2016|scroll|

What communication enhancements discussed at the forum are being worked on, and when will they be implemented? Here is what is already in progress because of your input:

What communication enhancements discussed at the forum are being worked on, and when will they be implemented? Here is what is already in progress because of your input: Staff in the residential division asked that a shared Outlook calendar be created to make all staff aware of events and activities that are planned. We anticipate having this calendar available on November 15th. At several forums, the need for a software program that would create a database of all Agency program participants was recommended. As you may recall, last year we identified a software program that would work. We intend to [...]

November 21, 2016|scroll|

Great Results from our Employee Forms

We heard many great ideas to improve communication that you all discussed at the Employee Forums. Improving communication will ultimately lead to success in all four of our Key Indicators of Success: Profitability, Growth, Employee Recognition and Reward, and Quality Services. What communication enhancements have already been implemented as a result of our Employee Forums? Here is what we have already accomplished because of your input: An electronic log book to be used between our Residential and Day divisions has been created and is being piloted. There were many requests to be able to send mass texts for some notifications. [...]

October 28, 2016|scroll|