In every program area, there was great discussion regarding proposed improvements that would expand or improve services. Some of these ideas have already been implemented; others are being addressed as part of our three-year Strategic Plan, which you can download from our Intranet site via the “Forms & Docs” drop-down menu on the main page. Each month, our Program Management Team members are responsible for updating the progress of their program’s work plan, a document that is constantly amended and kept up-to-date that supports the Strategic Plan. You will receive this work plan via a quarterly eblast as an attachment. [...]
During the Employee Forums there were suggestions and discussions regarding Facilities/Equipment/Technology Needs that required further review and in some instances will need to be included in the FY 2018 budget process. What are the issues that are being reviewed and when will decisions be made? Several of the 24 hour residences are in need of additional accessibility features or replacement to meet the needs of residents. What plans are being made to address this concern? During FY 2017 the following projects have been completed to improve accessibility Elsbree Street Ramp behind the home 1st floor bathroom (Roll in Shower) Waring [...]
Nominated for excelling in the core principles of Commitment, Achievement, Respect, Excellence and Service, People, Incorporated Recognizes Employees. At the November Board of Directors meeting, it was Chairman Jeffrey Marques and President and CEO Bill Perkins, on behalf of the entire Board and Administrative Management Team, who congratulated our most recent PI C.A.R.E.S. winners, Cory Silva from our Healthy Families Program, Katherine Sorensen from our Day Services Program, Mary Midura from our Children Services Program, and Sheri Baker from our Residential Services Program. “As Chair of the Employee Recognition and Reward Committee, it was amazing to receive nominations of such [...]
Several programs discussed concerns with Internet reliability. IT staff addressed these issues immediately, and they were resolved. Provide more training for staff that supports individuals with dementia or Alzheimer’s. Trainings are currently available in E-academy, and others are being researched. Have relief staff specific to each house. The recent reorganization plan included assigning relief staff to specific sub clusters of homes. This assignment practice is now in place. Improve training for new residential staff. A ten-day training packet has been developed and is being used for all new staff.
What communication enhancements discussed at the forum are being worked on, and when will they be implemented? Here is what is already in progress because of your input:
What communication enhancements discussed at the forum are being worked on, and when will they be implemented? Here is what is already in progress because of your input: Staff in the residential division asked that a shared Outlook calendar be created to make all staff aware of events and activities that are planned. We anticipate having this calendar available on November 15th. At several forums, the need for a software program that would create a database of all Agency program participants was recommended. As you may recall, last year we identified a software program that would work. We intend to [...]
FALL RIVER, MA - Each year the Child Protection Council awards an individual for their work and commitment to children and families—this year’s recipient is the Director of our People, Incorporated’s Early Intervention and Early Intervention Partnerships Program, Robin Jones. Robin began her career in the Human Services field in the 1990’s and since that time has impacted and supported the lives of hundreds of families and children. She joined the Early Intervention team of People Incorporated as a Service Coordinator in 1998. Robin worked with families and children offering support in the area of child development, social skills, resources, [...]
What questions/concerns brought up at the forums that required additional planning are currently being worked on, and when will they be implemented?
Employees asked for additional training to fully utilize all of the features of the Outlook program. They also suggested that a training in email etiquette would be helpful. An email etiquette training is being updated on our e-academy program and should be available in the next week. A similar training on Outlook is being developed and will be available before the end of the fiscal year. Can updates on the Agency’s Strategic Plan progress be communicated throughout the year? You recently received an email with the latest update. These updates will be sent on a quarterly basis throughout the year. [...]
We heard many great ideas to improve communication that you all discussed at the Employee Forums. Improving communication will ultimately lead to success in all four of our Key Indicators of Success: Profitability, Growth, Employee Recognition and Reward, and Quality Services. What communication enhancements have already been implemented as a result of our Employee Forums? Here is what we have already accomplished because of your input: An electronic log book to be used between our Residential and Day divisions has been created and is being piloted. There were many requests to be able to send mass texts for some notifications. [...]
Following up on the widely successful Block-A-Palooza, People Incorporated and the Narrows Center for the Arts partnered to present Kids-A-Palooza on Sunday, September 25th and the day was an overwhelming success! As part of the day’s festivities, participants were asked to get their map card stamped as they visited with each participating partner along the route on North Main Street. Once completed, these map cards were gathered and all completed cards were entered into a raffle for a Kindle Fire. Winner, Kyden Gray, was presented with his prize yesterday at People, Incorporated’s main offices. “The success of Kids-A-Palooza represents exactly [...]
The Diabetes Association, Inc., (DAI) a program of People, Incorporated, hosted The Jack Rua Invitational on August 15, 2016 at the Crestwood Country Club in Rehoboth, MA. This annual event is held in honor of Jack Rua, one of the founding partners of the Rua-Dumont-Audet Insurance Agencies. Serving for many years as its President, the DAI held a special place in Jack’s heart and we are honored to host this event each year, the proceeds of which go directly to the programs and services of the DAI including the Jack Rua Camp for Children with Diabetes. Camp Jack is a [...]